How to Make an Employee Cry

One of the biggest mistakes a leader can make is to be oblivious to how he/she makes a team member feel.

How to Make an Employee Cry

Let me restate that: One of the biggest mistakes I made as a leader was to be completely oblivious to how my team members felt.

My friend and former colleague, Hunter Ingram, once told me that it wasn’t until something he said to a team member made her cry that he realized the magnitude of his position as CEO. He was suddenly aware that he had great power and began to wield that power more carefully.

I was 28 at the time and the world, I thought, still revolved around me, so I pocketed that little nugget and moved on with life. Thankfully I still remember that lesson.

Around that time I had just about perfected the art of making team members cry. The sad thing is that I was completely oblivious to it. Sure, I knew that I sucked as a leader, but I had no concept of the impact I was having on their lives and their emotions.