Every Business is in the Relationship Business | Salt to the World

What business are you in?

That is a common question that new acquaintances ask us (even if it is grammatically incorrect). We’re all curious what widgets someone is making and selling.

I’ve never heard anyone answer it the right way. But I’ll bet David Baldwin would. He is the owner of the legendary Pancake Pantry in Nashville, the restaurant with the line wrapped around the restaurant every Saturday morning…it’s that popular.

I was recently reading about his restaurant in The Spirit of Nashville: The Art & Soul Of Music City, a collection of posters and stories about famous Nashville landmarks. His quote is highlighted below:

“Now we’re in the business of building relationships.”