Why I Hate the Feedback Sandwich and What to do About It

I’m going to take a big bite out of the “feedback sandwich.” Mmmm.

If you’re not familiar with the “feedback sandwich,” it’s a method popularized by Ken Blanchard and Spencer Johnson in the book, The One Minute Manager. It basically goes like this”

Praise first, then correct, then praise again.

And I hate it.

Problem with Feedback Sandwich

Here’s what the “feedback sandwich” often sounds like:

Leader: “I need to correct a behavior or point out something wrong that someone is doing. What should I do? I know…”

Five minutes later…

Leader: “Jim, you are a valuable member of our organization and are doing a bang up job with the new sales reports.”