How to Teach Communication to Your Team

Leaders must teach communication in their organizations.

Yes, I just suggested that you must teach grown adults how to communicate. Just like a coach teaches his players how to do so, from middle school to the pros.

A Lesson in Communication from Mike Krzyzewski

Why teach communication?

Good communication does not come naturally, even in the closest groups of people who have been together for years. So, communication must be taught and what is taught must be practiced.

Joe comes to your team from a small company where team meetings were a knock-down-drag-out affair. Opinions flowed freely, emotions were high, and voices were raised. That was their culture.

Sue just came from a medium-sized company where team meetings were more orderly and mundane. But afterwards, there was usually a flurry of heated emails. Often the emails got nasty and personal.

Marie comes to your team from a non-profit where team members shared openly each day and leadership was available at all times. Team members spent time together outside of work and knew each other’s families well.

Do This in Your Next Meeting. It Works.

For now, I am going to assume that you don’t work with idiots.

With that safely assumed, if you do what I suggest below in your next meeting, it will work. (If it doesn’t, my assumption is wrong)

meeting-suggestions-leader

How many times have you sat through an hour-long presentation or meeting that ended like this:

Meeting Leader: Any suggestions?

Group: (Silence for three seconds. Awkward glances around the room. Some are already packing up.)

Leader (after waiting the entire three seconds): OK then, see you next week.

Really? Not a single person has a suggestion?

Again assuming that you don’t work with idiots, how is this even possible?

All Eyes Are On You, Leader

Leaders, only you can set the standard. In the office, in your family, everywhere you are a leader, you are the standard-setter and standard-bearer. Two weeks ago I wrote a post entitled Lucky Charms (Or…How Leaders Must Set an Example) that got some great comments. Literally less than fifteen minutes after I wrote it, I was […]