For twenty-something years I thought that everyone communicated in the same way that I did.
Amazingly (sarcasm intended), they don’t. In fact, every person I’ve ever led communicated in very different ways.
And that meant they preferred to be communicated to in different ways. That’s where my troubles began.
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Everyone communicates differently. Learn how to communicate with anyone. (Tweet That
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I assumed others were motivated by the same things that motivated me. I assumed that they could be motivated in the same ways that I was motivated. What’s good for the goose (me) is good for the gander, right?
i also assumed that everyone understood me, because everything I said sounded so perfect in my head. It’s as if I thought that everyone was born with a gene that meant that they inherently understood everything that I said.
“My team doesn’t seem to care as much as I do.”
Those were the words of Nelson, a business owner I recently spoke with. I listened intently as he described the situation. It was remarkably similar to mine.
His team didn’t have the fire that he had.
What do you do when your team doesn’t care as much as you do? Learn what Nelson did. (Tweet That) | Share this Graphic on Pinterest | Share on Facebook
They seemed to be going through the motions. When things went wrong, they didn’t lose the sleep that he lost. When things were right, they didn’t seem to celebrate like he would. Nelson was at a loss…”what do I do, Matt?” he asked.
The brutal truth
Whether you are business owner or team leader, I have a brutal truth for you:
Your team will never care as much as you do.
You are the owner. Or you are the leader. You live and die with everything that happens in your company or department.
The DISC assessment is an invaluable tool that has helped millions of people communicate better.
But you must use it with caution.
Below I list 3 ways to use DISC profiles and three giant mistakes to avoid…all of which I have made myself.
The DISC assessment is an invaluable tool to improve communication on and off the job. (Tweet That) | Share this Graphic on Pinterest | Share on Facebook
NOTE: That’s my DISC profile above. It hasn’t changed much in the past ten years. I’ll share the giant mistake I made from those results shortly. If you’ve ever wondered how to communicate with a High D, particularly in conflict, check out Conflict and the High D.
Here are 3 ways to use DISC profiles:
1. Learning how to communicate with others.
I just figured out the biggest mistake I ever made as a leader. For the past seven years I thought it was something else, but I was wrong. I’ve made a ton of mistakes as a leader. Just ask anyone I have ever led…or read some of my previous posts here. Ask my wife, my co-workers, […]
For most of my life I assumed that everyone communicated in the same way I did. Turns out they don’t. I assumed they were motivated by the same things I was. I assumed they were motivated in the same way that I was. I also assumed that everyone else instinctively understood me. In retrospect I […]