I’m going to take a big bite out of the “feedback sandwich.” Mmmm.
If you’re not familiar with the “feedback sandwich,” it’s a method popularized by Ken Blanchard and Spencer Johnson in the book, The One Minute Manager. It basically goes like this”
Praise first, then correct, then praise again.
And I hate it.
Here’s what the “feedback sandwich” often sounds like:
Leader: “I need to correct a behavior or point out something wrong that someone is doing. What should I do? I know…”
Five minutes later…
Leader: “Jim, you are a valuable member of our organization and are doing a bang up job with the new sales reports.”